5

Increased Transparency of official fees and procedures

Reports 2025

Service Level Agreement Compliance Reports of Enugu Structures for Signage and Advertisement Agency (ENSSAA) 2025

Service Level Agreement Compliance Reports of ENUGU STATE MINISTRY OF ENVRIONMENT AND CLIMATE CHANGE (ESMOECC) 2025

Grievance Redress Mechanism (GRM) Reports of Enugu State Ministry of Trade, Investment and Industry (MTII) 2025

Grievance Redress Mechanism (GRM) Reports of Enugu State Water Corporation (ESWC) 2025

Grievance Redress Mechanism (GRM) Reports of Enugu State Ministry of Transport (ESMOT) 2025

Grievance Redress Mechanism (GRM) Reports of Enugu State Ministry of Environment and Climate Change (MOECC) 2025

Grievance Redress Mechanism (GRM) Reports of Enugu State Structures for Signage and Advertisement Agency (ENSSAA) 2025

Service Level Agreement Compliance Reports of Enugu State Water Corporation (ESWC) 2025

Enugu State Monthly Service Requests Compliance Report 2025

Service Level Agreement Compliance Reports of Enugu State Ministry of Transport (ESMOT) 2025

Service Level Agreement Compliance Reports of Enugu State Ministry of Trade, Investment and Industry (MTII) 2025

Dec. 2025 ESWC Service Level Agreement Compliance Report

Nov 2025 ESWc Service Level Agreement Compliance Report

OCT 2025 ESWC Service Level Compliance Report

Sept 2025 ESWC Service Level Agreement Compliance Report

INSPECTION OF PRODUCE

BUSINESS PREMISES PERMIT

ENUGU STATE MINISTRY OF TRADE, INVESTMENT AND INDUSTRY SERVICE LEVEL AGREEMENT

APPLICATION PROCESS AND GUIDELINES FOR OBTAINING ENVIRONMENTAL IMPACT ASSESSMENT

APPLICATION PROCESS AND GUIDELINES FOR ESTABLISHMENT / REGISTRATION OF BORROW PIT OPERATIONS IN ENUGU STATE

APPLICATION PROCESS FOR OBTAINING SIGNAGE PERMIT (NON-BILLBOARDS)

APPLICATION PROCESS FOR OBTAINING SIGNAGE PERMIT (BILLBOARDS)

ENUGU STATE WATER BOARD, WATER CONNECTION PROCESS

FAULTY METER REPAIRS PROCESS

APPLICATION PROCESS AND GUIDELINES FOR OBTAINING CERTIFICATE OF ROAD WORTHINESS IN ENUGU STATE

BRANDED MASS TRANSIT REGISTRATION PROCESS

ENUGU CAPITAL TERRITORY DEVELOPMENT AUTHORITY SERVICE LEVEL AGREEMENT

GRIEVANCE REDRESS MECHANISM FOR TRADERS

GRIEVANCE REDRESS MECHANISM (GRM) FORM

GRIEVANCE REDRESS MECHANISM REPORT - JANUARY 2024

GRIEVANCE REDRESS MECHANISM REPORT - FEBRUARY 2024

GRIEVANCE REDRESS MECHANISM REPORT - MARCH 2024

GRIEVANCE REDRESS MECHANISM REPORT - APRIL 2024

GRIEVANCE REDRESS MECHANISM REPORT - MAY 2024

GRIEVANCE REDRESS MECHANISM REPORT - JUNE 2024

GRIEVANCE REDRESS MECHANISM REPORT - JULY 2024

GRIEVANCE REDRESS MECHANISM REPORT - AUGUST 2024

GRIEVANCE REDRESS MECHANISM REPORT - SEPTEMBER 2024

GRIEVANCE REDRESS MECHANISM REPORT - OCTOBER 2024

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